At The Free Spirit Collective Polyclinic LLC, we are committed to protecting the privacy and confidentiality of the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use any of our online services.
1. Information We Collect
We may collect the following types of information:
• Personal Information: When you contact us, schedule an appointment, or fill out forms on our website, we may collect personal information such as your name, email address, phone number, date of birth, and medical history.
• Health Information: As a mental health facility, we may collect sensitive health-related information if you request services, including but not limited to treatment history, diagnoses, medications, and therapy records.
• Usage Information: We may collect data about how you interact with our website, such as your IP address, browser type, operating system, pages visited, and the time you spend on our site. This data is collected through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and improve our services to you, including scheduling appointments, delivering mental health services, and communicating with you about your care.
• To respond to inquiries, questions, or requests for information.
• To maintain and improve the functionality of our website and services.
3. How We Protect Your Information
We take the privacy and security of your personal and health information seriously. We employ various security measures, including encryption, secure servers, and access controls, to protect your data. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We may share your information in the following situations:
• With Service Providers: We may share your information with third-party service providers who assist us with the operation of our website, payment processing, appointment scheduling, and other administrative services. These service providers are required to maintain the confidentiality and security of your information.
• With Healthcare Providers: With your consent, we may share your health information with other healthcare providers involved in your treatment or care.
• For Legal Reasons: We may disclose your information when required by law or in response to legal processes, such as subpoenas, court orders, or government investigations.
5. Your Rights
You have certain rights regarding your personal and health information, including:
• Access and Correction: You may request access to the personal and health information we hold about you and ask us to correct or update it if it is inaccurate.
• Data Deletion: You may request that we delete your personal and health information, subject to applicable legal and contractual obligations.
• Withdrawal of Consent: If we are processing your data based on consent, you may withdraw your consent at any time.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance the functionality of our website, analyze trends, and gather demographic information. You may control the use of cookies through your browser settings, but disabling cookies may limit some website functionality.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.